Privacy Policy
Last updated: September 13, 2026
This Privacy Policy explains how Flow Enterprises (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or rent a vehicle through our services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly to us when you book a rental, contact us, or otherwise interact with our services. This may include your name, email address, phone number, driver's license details, payment information, and any other details necessary to process your rental. We may also automatically collect certain technical data such as your IP address, browser type, and device information when you visit our website.
2. How We Use Your Information
We use the information we collect to process and manage your vehicle rental, verify your identity and eligibility, communicate with you about your booking, process payments, provide customer support, and comply with legal obligations. We may also use aggregated, de-identified data for analytics and business improvement purposes.
3. Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as payment processors, insurance providers, and vehicle maintenance partners. We may also disclose information when required by law or to protect our rights and safety.
4. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can configure your browser to refuse cookies, though some features of the site may not function properly without them.
6. Your Privacy Rights
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also have the right to opt out of certain data processing activities. To exercise any of these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the 'Last updated' date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at +1 (813) 331-5324 or flowautorentals@gmail.com.